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Rock & Associates Consulting, LLC

Telecom Consulting Services

With telecommunications technology changing as rapidly as it has over the past few years, trying to become familiar or even keep caught up with these trends can be confusing and frustrating.

New standards and features, the evolution of VoIP and SIP, and new technology compatibility with legacy systems, all accentuate the necessity that a professional is needed to do more than ever before. Rest assured that the team at Rock + Associates Consulting can help you assemble all the pieces of this puzzle.

Browse through a more descriptive statement of our offerings below and contact us for a free consultation when you find the area(s) that suits your needs.

Rock & Associates Consulting, LLC
Traditional and VoIP Telephone Systems

While the needs of no two businesses are exactly alike, our solutions transcend all industries and our client list includes installations in retail, legal, government, hospitality, health care, non-profits and others. Whether your business need is for a 5-person office with basic voice mail or for a highly technical organization of 150 requiring CT I (Computer Telephony Integration), voice mail to email, and VoIP, Rock + Associates has your solution!

Both standard and optional features can be customized to accomplish the needs of the organization. Because of their adaptability, these solutions can provide specific technologies for contact centers, remote or branch offices, traveling employees or road warriors, call recording, unified messaging, and call accounting to mention a few.

Rock + Associates is different from other providers because when we meet, your dedicated consultant will work with you to determine your business' specific requirements by asking questions to learn more about your business and listening to your business' priorities and objectives.

After researching available options, your consultant will present an analysis and proposal that incorporates our expertise and a viable business solution that would satisfy your requirements. We will discuss this solution with you thoroughly so that you understand your options and how our solution will solve your business concerns as well as add value to your business and its customers.

Network Design and Implementation

For networks from 5 to 150 nodes with a single MDF or multiple IDF's, we provide the knowledge and skill necessary to install and maintain these networks. Routing and switching, firewalls, server installation, 10/100 or Gig Ethernet, as well as VPN's and support for remote users - including VoIP - are some of the networking technologies with which we have experience.

Similarly to procurement of telephone equipment, when you meet with your dedicated consultant, they will work with you to determine your business' specific requirements by asking questions to learn more about your business and listen to your business priorities and objectives. More advanced solutions may require support from engineering.

After researching available options, your consultant will present an analysis and proposal that incorporates our expertise and a viable business solution that would satisfy your requirements. We will discuss this solution with you thoroughly so that you understand what you're options are and how our solution will solve your business concerns as well as add value to your business.

CCTV - Surveillance Systems

Security in the workplace is more important than ever. Whether its protecting a company's assets or its people, state-of- the-art surveillance systems from Rock + Associates can provide the peace of mind you deserve. With storage customizable DVR's, IP or analog cameras - including Night Vision capability, and remote viewing capability, you can always be in-touch with your office.

Voice and Data Cabling

Rock + Associates Consulting has the cabling resources with the knowledge and expertise to provide work that is done on-time and on-budget. Our services include:

  • Inspection and evaluation of existing cabling infrastructure

  • Consultation, design and installation of new Cat 3, Cat 5E, and Cat 6 layouts

  • Extension of Telco services from demarc into customer suite

  • Installation of copper and fiber backbone / riser

  • Cable management installation

  • Move, add, and change activity

  • Cable testing and certification

  • Cabling demolition and cleanup of telco rooms

  • AutoCad produced "as-built" documentation (optional, upon request)

  • Acquire proper permits based on locality

Dial Tone and Internet Services

Whether you require Cable, Rock + Associates Consulting has partnered with nationwide providers to be an enabler of reliable, traditional as well as next-generation, dial tone and internet services to its' clients. This partnership will instill the confidence you need to ensure that your business will have the essential services it requires along with unparalleled customer service.

This relationship also allows us to offer some resourceful packages for our clients including an Equipment for Services Agreement which combines the telephone system solution with the dial tone and / or internet services onto one simplified monthly invoice. One invoice, one payment, one point of contact for all your telecommunications necessities. Simplicity and savings - starting now!

Rock & Associates Consulting, LLC

Business Telecom Consulting

Not sure of the capacities or capabilities of your existing cabling infrastructure, telephone system, data network, or telecom services?

Do you want to explore options and overcome technology stumbling blocks to solve your crucial business concerns?

At the initial meeting, your consultant will listen to your business goals, examine and inventory your existing infrastructure and hardware and develop a proposal to attain those goals.